Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! connecting my LG dongle in my tv to my wifi

im having problems connecting my LG tv dongle to my wifi,it keeps asking for security key of net work,which number is this ???

Resolved! Nokia Lumia 620 free case launch offer

Hi. I recently upgraded to a Lumia 620 but I am not sure how to claim the free shell case. Spoken to three people at o2, one told me I would get a voucher, I haven't. One gave me a phone number for Nokia which I tried and was incorrect. One person di...

Resolved! International Favourites Bolt On question

My girlfriend is over in Poland for the month and I'm curious would my 'International Friends' mobile 100 minutes count on her UK phone number thats in Poland, or would that deduct from my normal 300 UK mobile minutes? The small print kind of glosses...

Beyonce O2 Priority Tikets

Hi !Been waiting since 9AM on the Waiting room to get tickets and the system is very slow.Just scared that the same problem as the one raised earlier with Michael Buble will bounce back.Does anyone experience the same problem here ?

Resolved! cancellation of mobile phone insurance

Is there a way of cancelling my mobile phone insurance cover from within the 02 web site?

O2 Priority moments/Tickets

To Answer a question in another thread I am asking for people to answer yes or no to the question I put forward. Did you join O2 for Priority moments/tickets?

Resolved! My O2 App not working

My O2 app on Android galaxy S2 works to a degree but the data figure is fixed and never changes. The texts left and minutes update but my data figure has been 93.7MB all month even though I have been using the net, down loading apps from play and nav...

Resolved! boostbox

i use a samsung s3. the area i live in has a good 2g coverage but no 3g coverage ...... internet runs really slow as a result would a boostbox help in this situation??

Resolved! Upgrade options!

I'm sue to upgrade in April but I don't know which phone to upgrade to or which phone I will be eligible for! Advice please!

Resolved! Change login username

I want to change my o2 login username to be one of my secondary email addresses (that I use all of the time because its shorter and easier to type than my primary address I was given by o2 when I set up Broadband). But when I try, I get an error mess...

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