Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! web daily

i dont want web daily im being charged a £1 a day for this service i dont use the internet on my phone i hardly use my phone just the occasional txt i want the web search cancelled im fed up topping up just for it to come back to you its a rip off ca...

Resolved! MF60 Mobile Wifi

I have an O2 MF60 Mobile Wifi device which works well in the UK. I am now in Turkey and replaced the O2 Sim with a Turkish Sim. The device comes up with "Sim Lock". How do I unlcok the device?

network coverage (data) dropped - Stirling area

Hi Is anyone having issues with a server drop in network coverage (data). Ive checked on the website and there is no scheduled work in this area, and no way to email O2 to report a problem. I had perfect coverage, untill Monday, now i cant use my iph...

Resolved! PUK

I entered my password wrong three times while out, it asks for a PUK code now can i have this sent as soon as possible thanks.

Resolved! Airtime discount thru my work

Hi, my work enables me to receive 30% discount on my airtime - I received a code on my phone and took it to the shop to process, however when I went to the shop I was told that I could activate this discount on line - but I cannot see how to do this ...

Resolved! 02 WIFI restrictions

I use a windows phone, it lets me know when there are any updates to any apps. However while connected to 02 wifi it wont let me update the app. Miscrosoft account not available Switch to data and it works fine Why is this? New 02 hot spot near Macdo...

o2.co.uk and Kaspersky

Hi Guys Since Sunday when I try to access o2.co.uk I keep getting warnings / blocked URL (downloading objects) messages from Kaspersky I/S 2013. (see below) Every page I go into brings this up! Kaspersky Internet Security 2013ACCESS DENIEDThe request...

Resolved! O2 VOICEMAIL

Hello, I have a problem with O2 voicemail. Today I try to call and listen my voicemail messages, but I have been asked to enter a PIN.... Maybe somebody know about that PIN? Thank you so much.

Resolved! Boost box - Hang your heads in shame O2

Hi Guys - first post and its gonna be a moan I have been a loyal O2 customer (15ish years, initially on pay monthly then later simplicity - only ever had one year with Vodafone previous to that and some work phones on Orange) but the way O2 has treat...

Woeful Customer Service

I've been with o2 for over 10 years (maybe 15) but currently experiencing the worst customer service I've ever encountered. I've had a fault with my two year old Blackberry for the last 7 months. I've had it into an o2 store three times, left it with...

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