Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

I need to make an insurance claim

My screen is broken so I need to make an insurance claim

How do I reduce my data tariff?

Sim only

Resolved! O2 Extra - Amazon Music

I’m trying to activate my Extra, but get the response below after following the link in the email that O2 sent me? Any clues as to why? Thanks in advance for any help! ‘Activation errorThis account isn't eligible for this benefit’.

Resolved! Data usage

Today I have used .4 gb of data. My Wi-Fi is on. How has this data usage occurred?

Resolved! i need a stac code

i need a stac code for a device number (REMOVED), the device is a tablet that i have been paying for that i would like to cancel.

Resolved! Disney

I'm currently playing for Disney+. How can I cancel?

Resolved! How do I access my free Disney plus credit

Hey, how do I access my free Disney plus

Resolved! Galaxy ear buds pro offer

I purchased a new phone mid August that had the offer of earbuds pro for £1. I had to contact O2 so many times and kept getting forgotten bed off with excuses as to why I hadn’t received the code. I got this on 16th October and ordered them. I still ...

Refund not received despite even after a month

I have made several compaints to customer care and have emailed O2 complaints services about the refund money of 500 pounds which has not been received by me yet. The refund is for the handset which I returned more than a month ago on time, but still...

Resolved! Switch up

I have switch up and I want to change my phone, do I need the box my original phone came in?

O2

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