Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! (Home Broadband/Home Phone Archive) Webmail

Hi It seems that o2 have shut down webmail for everyone except those who have broadband now. I changed my supplier a few years back but was still able to keep my same email address and access my emails through the o2 site but this is no longer the ca...

Anonymous by Not applicable
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Resolved! Tracking a phone for repair

HiI have been on the repairs website. I have put in my tracker no, postcode and the other letter/number thing and its saying that it is not recognised. i have entered this information many times with out success. please can anyone help me ........Tha...

Anonymous by Not applicable
  • 1667 Views
  • 1 replies
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Resolved! Anyone used O2 Recycle?

Hello, was wondering if anyone has used O2 recyle as want to recyle my old iphone 5 an they seem to have the best price (£196) but was wondering if i go in the store would i need to bring anything besides the phone such as proof of purchase or Charge...

Anonymous by Not applicable
  • 3685 Views
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Resolved! Missing item from my order

I recently ordered a Moto G and 2 wall chargers from the online shop. I received the phone the next day without problems and the chargers were delayed. A few days later 1 charger arrived, however one is still missing and the order status shows as 'co...

Anonymous by Not applicable
  • 2416 Views
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O2 Clip It: The Trial is ending

Update: Hi guys, The O2 Clip It trial will be closing on 31st May. Thanks for your time trying the service and giving us any feedback. We suggest you keep any videos sent/received in your native device gallery, as the O2 Clip It inbox will become una...

Toby by Former Staff
  • 12880 Views
  • 34 replies
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Resolved! Disgusted at customer service

So I cracked the screen on my sony z1 (entirely my fault) even though it dropped from about 15cm!!! The touch screen facility stopped working there for I had to pay to send the phone off to get a replacement screen! I got the phone back today to find...

Anonymous by Not applicable
  • 3248 Views
  • 9 replies
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Free Downloads

I recieved a card telling me if I called 2112 from my O2 phone and entering a 16 digit code i could then chose from the selection available, but when I dialed 2112 I got a recorded message telling me about Tesco directory enquiries?

Anonymous by Not applicable
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  • 4 replies
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Resolved! 02 insurance

i have made a claim for my phone and its not in stock i was offered a different phone but of less value ie i have a note 3 but offered a galaxy s4 it should be my choice if a phone is not availible?. there is no answer to when the phone will be back ...

Anonymous by Not applicable
  • 4906 Views
  • 23 replies
  • 0 kudos