Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! O2 have deleted my webmail account

I cannot believe it - o2 have deleted my webmail account before the 1st November How can they do this? Has anyone else had or having problems? So angry right now.

4G Southampton

Aaaaaand 4G is now off in the Ocean Village area as of this morning. Pity as I was planning on streaming some tv while having coffee at the Funnel docks.

Resolved! 4G Southampton coverage by when?

Hi, Does anybody know when O2 coverage is coming to Southampton? I have been told 'by the next month' a couple of times now. Thanks

Resolved! Change of email address issues

Good evening, I'm trying to change my email address but cannot seem to find any obvious place to do it. I've changed my username/login to my new email address but I'm still receiving my emails to my old address. I've tried live chat but it seems that...

Resolved! Data problems, GPRS or Edge rather than 3G

HiI've switched from EE due to poor 3G data speeds to find that the data connection on o2 is even worse. I'm using a 4G sim in a Jiayu G3 running Android 4.04. Is this still an ongoing problem? I've tried the setting on the phone including switching ...

Resolved! O2 email linked to broadband account that moved to sky now inaccessble...

Anyone else having this issue? All was fine up till Friday, phoning o2 and sky no one understands its the o2 email broadband account, I have a mobile o2 email account and this is working fine.

Resolved! Movistar SIM card

Does anybody know where I can get hold of a Movistar SIM card? In the UK? I have looked on the Movistar website but as it is Spanish I can't understand it.

Visual Voicemail

when i started using this service I though great I can see who has left me voicemail and time length of voicemail without having to go into voicemails, excellent but to be honest its a waste of time sometimes it works sometimes it dont if you lose 4G...

Resolved! O2 travel 50p connection charge per call in Europe + £1.99 /day for data ?

so I'm on pay monthly If I go to europe £1.99 per day for data access even if I use things like whatsapp etc ? and 50p/call all this works out to be expencive compare to the EU controlled standard rate. no one is going to be speaking for hours now da...

Resolved! 4G access at no extra charge.

Last week I received a text message telling me that from 27 June I was given 4G access at no extra charge. On looking in My O2, Bolt Ons section, I can see 4G access and that it is free and is active and has no end date. Although 4G is not in my area...

O2

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