Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Order

I made an order from o2 3 days ago and I have not received the package so far. What is to be done? I called customer service and was told that one to come but nothing. I went to ask the "Uk mail" and there was a message from O2 "stop delivery, come b...

Anonymous by Not applicable
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Click and Collect

I lost my phone but since I was near the end of my contract anyway, I ordered an upgrade on click and collect (I put my simcard into my friends phone to get the code I needed to do that)I was just wondering if they text or email when it arrives insto...

Anonymous by Not applicable
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Resolved! can't top up o2 sim (in dual sim 'phone)

Thanks in advance for any help. I bought a O2 payg sim yesterday to go in a Lumia 640 as a backup 2nd sim. I can't top the sim up. The website gives an error 500 (internal server error) and 4444 fails telling me to try an O2 shop - nearest is ~30 mil...

Anonymous by Not applicable
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Resolved! Changing to married name on contract

Has anybody got any experience of changing their name on contract when you've got married etc? I am due an upgrade and can't at the moment because the name on my car phone warehouse account, o2 account and bank account don't match. I have easily chan...

Anonymous by Not applicable
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Resolved! Friend got me to take an account out..

I took an account with 02 (someone I personally would not network with) and she promised she would pay every month. She has now moved to Thailand and hasn't paid a penny. I have stopped all direct debits as I refuse to pay for her mess. I myself am t...

Anonymous by Not applicable
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Resolved! NEEDS O2 HELP ASAP.Deleted my contract with O2 and have an outstanding bill to pay. Now I am abroad.

Need help from the O2 team on this matter ASAP. I recently deleted my O2 account and contract since Im moving out of the country for good. So after deleting my contract I still have an outstanding bill to pay as I had to use my phone for emergency pu...

Anonymous by Not applicable
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Resolved! Unlock contract phone after number has been transferred

Hi all, I wish to buy my friends 5C O2 contract phone. Normally you go into MyO2, select your device, and unlock it. However, they have already transferred their number to their new phone and SIM, so the 5C now has no signal. As such, it obviously ca...

Anonymous by Not applicable
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O2 Wifi - Feedback

So up Dunfermline town standing outside the O2 shop (forgetting my wifi is on) and I get a notification telling me I've no internet. Ah, yeah O2 wifi not working again. In fact, I don't recall the Dunfermline's O2 wifi ever working properly. I really...

Curr946 by Level 26: Upbeat
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