Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44743 Views
  • 0 replies
  • 0 kudos

Resolved! VAT invoice Query

Hi,I'm hoping someone might be able to help me as the support via the 202 has not proved very helpful.When I go to view my bills I am unable to print/save a VAT invoice.Please could someone advise how can I resolve this issue?

Anonymous by Not applicable
  • 3921 Views
  • 10 replies
  • 0 kudos

Resolved! moving mobile number from O2 to O2

This might be a strange, or silly, question. I currently have a SIM only contract that is due to expire with O2. I am not interested in O2 refresh as i plan to keep my phone for the length of the new contract. So i am looking elsewhere for O2 contrac...

Anonymous by Not applicable
  • 1884 Views
  • 1 replies
  • 0 kudos

Resolved! Jabra headset redemption

I recently purchased the Galaxy S7, an excellent phone. When I clicked the o2 link to redeem my free wireless headset I got taken to a decidedly dodgy site. I was redirected to redeemheadset.kondor.co.uk. Is this legit or is, as my phone is telling m...

Anonymous by Not applicable
  • 3796 Views
  • 7 replies
  • 0 kudos

Resolved! O2 Business Lease mal administration!

Further to O2 letter of the 29/03/2016, received 04/04/2016 and second default notice dated 29/03/2016 and received 04/04/2016 I am writing extremely disappointed with the service I and my business have received from O2 thus far. January 5th 2016 I w...

Anonymous by Not applicable
  • 2835 Views
  • 3 replies
  • 0 kudos

Resolved! confirming my business details

Apparently O2 have updated their system recently and I have been informed that I need to confirm my business details to enable me to view my invoices. I have typed my email address which has been accepted and a code has come through to the mobile. I ...

Anonymous by Not applicable
  • 4158 Views
  • 10 replies
  • 0 kudos

Resolved! Critical number swap between accounts

Hi I have had a PM phone account with O2 for years. This phone was actually for my adult daughter and she now wants to have her own account. It is critical that 'my' number becomes her new number Yesterday O2 helped set up a PM account for my daughte...

Anonymous by Not applicable
  • 5027 Views
  • 19 replies
  • 0 kudos

Resolved! International Favourites

Hi, I'm currently paying 10 pounds a month for the international favourites bolt on which in theory is a great idea. But, as of the last 3 months I have been charged crazy amounts of money (for example my latetst bill was an extra 120 quid) for inter...

Anonymous by Not applicable
  • 3084 Views
  • 5 replies
  • 0 kudos

Can't send text from desktop

I am old and arthritic and can't use the tiny keyboard on my phone.So I want to send SMS from my O2 number using a regular computer with a proper keyboard. Here's a screen shot of the page in the O2 web site where you do this: Why does the link not w...

2016-03-11 13-24-04 Accessing and using Send Text - Support - O2 - Mozilla Firefox.png
Anonymous by Not applicable
  • 6140 Views
  • 13 replies
  • 0 kudos