Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I pre-ordered a galaxy note 7 2 days agoThey sent me emails confirming my order and giving me my order numberBut everytime I go on My o2 I have nothing there to trackSo then I went on that live chat thing and they told me my order has been cancelled....
Ok so I ordered my upgraded phone and pdp keep trying to deliver it to my flat but then won't drop it with a neighbour even though I've requested it. So last Friday via chat I asked an 02 member to change my address to deliver my phone to my work add...
A couple of weeks ago, my Outlook email, for an o2.co.uk email address stopped receiving and sending emails. No error messages. I am zealously deleting emails to keep the mail box at a reasonable size. I had though been getting increasing amount of s...
hi, how can i update my home address ? i changed it in April 2016 but online still got the old address?!
Hi,Is anybody else experiencing that live chat is always offline?I have been trying to get on live chat since Friday! .. I actually ended up calling them on Monday, but I keep checking the online chat option, just because it frustrated me, and notice...
Recently got the international friends bolt on. Paid the £10, but can't use it. Each time I go to the page to enter numbers I'm told I need to download Flash 9, when I try I'm told my phone doesn't support it, I have a Nokia Lumia 550. A guru told me...
Hi there, I've been using an iPhone 3S on O2 PAYG for five years - great service. Just received a new Samsung S7 Edge as a gift. It's apparently unlocked and can be used with my existing number on O2. However my existing MircoSIM doesn't fit my new p...
I used to access my o2 mail account with my other email but since 10th August no new mails have downloaded, think it may be to do with Windows 10 being forced on everyone, so I thought I would log into my o2 account and access it there but unfortunat...
Hi, I've applied several times for a 20% student discount, but after texting my code to 61202 I get a reply saying 'the code has been used too many times over the last six months'. In store and over the phone have both told me I'm definitely eligible...
Hello all, I really appreciate some help. I'm going to a concert this weekend and want to phone the concert to my friend in Mexico. I dont think I will have Wi-Fi but I believe I can use my DATA allowance. I currently have 4GB worth of data. The conc...
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