Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! o2 mail

o2 keep TELLING ME they sent me emails to my email address but the email address is from o2 its a @o2.co.uk and i dont know how to enter or view theseany help

Anonymous by Not applicable
  • 2202 Views
  • 4 replies
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Resolved! Claim Free Speaker

Dear O2 team, I opened a claim a few months ago because the speaker I received was damaged (the container box was destroyed). After many interchange of emails to 02@samsungpromotions.claims and speak with: - Leo @ Samsung Promotional Support Team- Ni...

Anonymous by Not applicable
  • 1870 Views
  • 8 replies
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Resolved! viewing online invoice

I can not log into my online account even though my details are correct. I have changed my username and password to see if I can get it to work and it just will not recognise me. What can I do

Anonymous by Not applicable
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Resolved! Would o2 Let me swap my handset on medical grounds.

I was just wondering if o2 would let me swap my handset.There is nothing wrong with my iPhone 7, it's Mint, headphones not used etc. I've had it since December, but I've recently been diagnosed with Vestibular Migraines with Severe vertigo. I constan...

Anonymous by Not applicable
  • 1505 Views
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Resolved! My o2 website.

Is there an issue with the main My o2 website?It cannot be accessed when you try to sign in or select a catagory.You just get a message saying "Sorry, but this application is currently unavailable".

Anonymous by Not applicable
  • 6139 Views
  • 36 replies
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Resolved! Pocket 4g wifi device

I'm on the 40GB/ month tariff where if you go over 40GB, it cuts the speed by half until you reach 50GB, and half again until you reach 60GB etc. Down to a minimum of 12.5% of speed.Does anyone know how the original speed is calculated? Thanks

Anonymous by Not applicable
  • 978 Views
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Resolved! Phone repair on insurance

My microphon erecently stopped working and i am using my insurance to fix it, O2 are sending a courier for the phone but have said there will be an additional charge on my next bill for the use of the courier but havent specified the amount, does any...

Anonymous by Not applicable
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Resolved! Email

While trying to See my account at home, O2 requires me to confirm who I am by sending me an Email to my O2 Email address (****@o2.co.uk). I cannot set up an Email account in Outlook altough I have set one up as per o2 website instructions. Could you ...

Anonymous by Not applicable
  • 915 Views
  • 2 replies
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Call Forwarding

I have a new Huawei lite 8 2017 In the settings I have a strange number in call forwarding *44746----881 Ive missed the middle out, can anyone tell me what this number is and how i can delete it? Many thanks

Anonymous by Not applicable
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