Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Strange calls - 0330 303 5323

I got this call, offered me tablet, asked if family or friends wanted to join O2. I said how do I know you are from O2 and not a scammer. She then told me my address what phone I had and when my contract ends. I said I was going to move to Sky mobile...

Resolved! Live chat

Hi, Please can someone help, Live chat is not working and just keeps on saying, We're just checking to see if there's an available agent. Please can someone help. Thank you

Resolved! bolt ons

where do i view to see what bolt ons i have ? as its says I have one bolt on and I didnt know I did .

Resolved! Nhs discount

I am about to purchase a sim only contract. How do I carry my nhs discount over to this new contract?

Accessing remote ports on O2 mobile data and O2 WiFi

Hi thereI have a Slingbox which I use to watch TV remotely and more importantly, set up recordings remotely.This is on port 9999 as that was not in use by any other device I have.I can access my Slingbox remotely using my O2 WiFi hotspots UT whenever...

Resolved! Huawei 4G Pocket Hotspot Charging Issues

Anyone else got the Huawei E5770S? I've had two of these devices, and unless I use the original mains charger it just won't charge up. I've tried my car USB, my desktop USB, and my Samsunf Phone Fast Charger. It dropped to 3% this morning and shut do...

Resolved! Insurance Excess Payment

I had a successful insurance claim in March, and was told the payment of the excess fee would go out with my normal phone bill within 3 months. It still hasn't gone out, what should I do?

Resolved! Boostbox

Having issues with my boostbox. Power light is flashing red. Internet is good and I have restarted the device. Any ideas??

Resolved! O2 home broadband

I'm about to move to new accommodation and it doesn't have a landline.What options do I have with O2 in terms of getting broadband at home?

Resolved! Repair postal serice? ?

Does anyone know what postal service is used when sending the phone back from repair to the customer?Can't find any information and getting nowhere with customer service.Thanks

O2

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