Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Change of Name

Good Morning, I need to change my name on my account as I am now married but I cannot find my marriage certificate anywhere as we have just moved house. I am wondering if anyone knows if a driving licence or passport would be classed as a suitable fo...

Anonymous by Not applicable
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Resolved! Pac code

Hi I would like to request pac I want to transfer my number to new sim.

Anonymous by Not applicable
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Resolved! Can i keep my number on a pay as you go sim if i switch from a big bundle

Hello, i have the £10 big bundle tarrif at the moment however it has been brought to my attention that in the pay as you go sim you receive substantially more data therefore i would like to switch. However it does not make it clear whether or not i c...

Anonymous by Not applicable
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Resolved! What is blue tooth , how does it work and how would it help my hearing loss?

Hi Could someone explain what blue tooth is please ? You will have to spell it out in lay persons language as these items have come in since I retired How does it work with a phone and what critieria are needed to use it? Ive been told bluetooth can ...

Jenny105 by Level 15: Gaining a Reputation
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Resolved! o2 open / loyalty offers?

Hi All I'm looking to move from an airtime only contract and get a new phone however it is only value for money to stay with O2 if I have the o2 open discount. Applied for it a week ago but have heard nothing ( I used to have it and nothing has chang...

jennymc99 by Level 1: Joiner
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Resolved! Need to make an insurance claim

Hi, I need to make an insurance claim for my phone but I can't find any way to make a claim which doesn't require the use of a WORKING PHONE. I cannot call, and there are no email addresses I can find. What can I do?

Anonymous by Not applicable
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Resolved! Cant remember my order number

so i orddered a pay as you go phone online last week and now i need to cancel it but i cant remember my order number and cant find any way to access it. havent recieved any emials from 02 either not even an order confirnation. anyone know where i can...

Anonymous by Not applicable
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