Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! security - log in detail.- Auto Delete on closure ?

My devices are set to turn off all passwords etc on closing. This means that everytime I wish to access every site I need to put in email address and password. This is time consuming but as I understand it the safest way to stay secure.Is there any u...

Jenny105 by Level 15: Gaining a Reputation
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Cannot connect to any network in New Zealand

Hello O2, I've been to NZ many times wirh the same phone + O2 PAYG account, and no problems.Now, September 2015, the only network my phone can detect is Vodafone NZ, and when I try to select it I get the error message 'No Network access'.I use my pho...

Anonymous by Not applicable
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Resolved! Voicemail not working

Just realised my voicemail is not working at all. No one who rings me and I can not answer is given the chance to leave a message, after ringing for a while it just cuts them off. Any ideas how I can fix this please.

Anonymous by Not applicable
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voicemail set up but not kicking in

i have a samsung s7 edge, got in september 2016, only realised a couple of months ago the voicemail wasnt set up, i have now activated this (if i hold down 1 on the key pad it rings and gives me options etc) however when i call my phone the answer ph...

Anonymous by Not applicable
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Resolved! Waterlogged Iphone 6plus

I have been living in South Africa since April this year and I have been paying regularly for my device and insurance.The device, accidentally, fell into water and is now useless. How can I claim against my insurance to get a repair or replacement wh...

Anonymous by Not applicable
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Resolved! Delivery is messed up from DPD!!!

I ordered a new iphone 8 plus as an upgrade on Friday 17 th November for delivery saturday 18th. Then on Saturday 18th the tracking from DPD says i rearranged delivery for Sunday 19th i did not. Then today i get the tracking saying i have rearranged ...

Anonymous by Not applicable
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Resolved! Voicemail not kicking in or starting

Hi, I have just realised that my voicemail does not kick in or get triggered when someone calls, so noone is able to leave a message when they call me. Does it have anything to do with the fact that the Tugo app is down or being updated? I cannot see...

Anonymous by Not applicable
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Resolved! bundle offer

I got a message from o2 saying that if I topped up by £10 the 21st of November I'd get an extra allowance of data text and phone calls. I topped up the £10 and didn't get anything extra. so? thumbs up o2 but gimme half of the money back thanks.

Anonymous by Not applicable
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