Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! VAT Invoice

I am an O2 personal customer, but as I use my phone for business purposes, I need a VAT invoice to assist with reclaiming expenses. Based on some previous questions and comments from the O2 Community, I gathered that VAT invoices could be requested b...

nhb by Level 1: Joiner
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Resolved! O2 More Texts won’t stop even though i’m opted out

I keep receiving o2 more texts and offers even after repeatedly sending “stop” to 20502 as instructed.I’ve also checked my preferences in My O2 and it says i’m opted out of My O2 promotions.None of the texts are ever relevant to me and are very irrit...

Anonymous by Not applicable
  • 2771 Views
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Fixing transmitter taking too long

Why is it taking such a long time to fix the transmitter problem in my area. It has been ongoing for over a month now, without a realistic timescale for a resolution. I'm actually a Tesco mobile customer and just keep getting apologies, without any h...

Anonymous by Not applicable
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Resolved! Pestering Calls from O2

How do I stop getting calls from O2? I am a pay monthly customer and had several calls before Xmas asking me to buy a tablet. I told them I wasn’t interested and during two of the calls I asked them to stop calling me. I work in Africa where it is ex...

Anonymous by Not applicable
  • 1498 Views
  • 5 replies
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Resolved! Sim only Mobile broadband dongle

I bought a 25gb sim only dongle from O2 on a 24 month contract. The download speed is abysmal, the most I've had is 10mb/sec but its usually 2mb/sec, and the upload speed is sometimes less than 1mb/sec. I'm only 5 miles outside Liverpool City centre,...

Anonymous by Not applicable
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  • 7 replies
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Resolved! service

This is now the third day that I have been shown a bland and somewhat smug statement that the transmitter closest to my house is not working but we are trying our very best to restore it - or some other business-speak along those lines. The consequen...

Anonymous by Not applicable
  • 1955 Views
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Resolved! Lost phone! Need help!

Hello! I lost my phone like 3weeks ago and im wondering how can i contact the O2 support because the live chat option in unavailable whenever i want to click on it? And i dont have a 2nd phone so i can't contact O2 using that option...

Anonymous by Not applicable
  • 918 Views
  • 4 replies
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Resolved! Ukmail latest delivery time?

Can someone tell me what time ukmail deliver up to? It says on manage my parcel that it's at the depot but due for delivery today. Missed the delivery on Friday as I had no message or email from them.

Anonymous by Not applicable
  • 7760 Views
  • 10 replies
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