Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Credit Referrals

I am currently having trouble securing a mortgage and have now sent two e-mails to 'creditfilereferral@o2.com' in a week. I know it seems to take longer for people but I need to accelrate the process as the housing association may offer the flat to s...

Resolved! O2 Arena...what can I get?

Hi. As an O2 customer are there any perks or discounts I can get when I go to the O2 Arena? Thanks.

Resolved! Re: SMS divert

Hi, I have no mobile signal where I live, will I still get text messages via the 02 ask app, I've just downloaded it. Many thanks Mary

Resolved! Phone automatically dialled someone

My phone automatically dialled back a missed call without me touching my phone. It was in my bag. The number is not known to me and was in Aberzijan. It’s not appearing on my bill but worried about it being a scam.

Resolved! Data abroad

Can i use my data in Hungary without the extra charges

Resolved! Netflix verification code

Can anyone help I bought a Huawei 4g hotspot on 26th July... when I got it the guy in shop said I would receive a email within 2 weeks to get my 6 months free Netflix! Well having looked at my Huawei device it says I have 9+ messages so now I’m think...

Resolved! Live Chat Issues?

Is anyone else having problems getting through to Live Chat today?

Resolved! Can’t make calls

Hi I can’t make calls to anyone just now phone was ok a while ago

Resolved! Data Sim

I need data sim only card for 25 days to use in Spain. Does O2 do one with no contract committment?

Resolved! International charges with bolt on!

Hi there,I am hoping someone can assist me, I am away in male and currently charged an additional amount of circa £149 pounds for only 3 days stay! This is the first time it’s happened and don’t understand why as I had an international bolt on added ...

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