Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! roaming in montenegro

traveling to montenegro there is conflicting info on website, at some places it says it does include o2 travel @ £4.99 a day with 120 min 120 sms and data and in other places it says £1.50 a min and £120 for data 200 mb so what is correct??

Resolved! unblock phone for use with TV comp no.s etc.

How to unblock S6 phone to ring TV Comp/Voting etc. E.G. 6505800 ?

Resolved! O2 mobile broadband trouble

My mobile internet hasn't been working properly for the past two days and it is getting quite frustrating. I was wondering if anyone else has been having the same issue?

Roaming not working in Switzerland

In Switzerland and roaming is not working on my android device. I have just also been to Germany and France where it worked perfectly, but not here. Have already tried changing the APN to mobile.o2.co.uk and turned off 4G with no luck, any suggestion...

Poor customer service

So from the begin.My contract with O2 was about to end in September. I`ve been in shop to extend it but i wasn`t satisfied of provided offer so decided to do not extend the contract. Store assisant told me that I`ve to do that by Customer Service. I`...

Resolved! Usage charges in America

I'm going to America next week. What will the charges be for using Internet, sending texts or making calls? Can I limit what I spend?Thanks

Resolved! my number

I know it may be an interesting question but i am eager and curious to know how long i have had my mobile number for, is ther any way to find out? Don't forget it's been through a few digfferent networks

Resolved! o2 Priority

Hi I would like to speak to somebody as our business would like to offer a promotion on the priority app. Who do i need to contact in order to do this please?

Voicemail notifications

I no longer receive a notification when I have a voicemailI found the call alert replacement annoying so I switched it off in the hope I would get voicemail notifications instead but now I have neither. I’ve tried 1760 & 1710

Resolved! No attachments with legal documents email

Hi I’ve received legal documents emails after pre ordering the pixel 3 on contract however the consumer credit agreement, standard European consumer credit and key information for o2 refresh have no documents attached to them.Any way of getting these...

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