Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Refund for accessories

Anyone had problems getting a refund from 02? Phone accessories ordered promptly told out of stock. Requested a refund, 3 phone calls to customer services,1 02 guru call, still no refund. Ongoing for over 1 month, is this typical customer service fro...

sdt75 by Level 1: Joiner
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Resolved! Insurance claim

Hi,I have sent my phone off to o2 insurance as i smashed my screen accidentally after i tripped over outside.I'm slightly concerned as i wasnt told to put anything else with the phone so they know it is my phone.Should i be worried about this?

Kassandra by Level 1: Joiner
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Resolved! Deposit

I read many comments that do not return the money back after buying a product.I'm talking about the deposit.I have contracted for 2 years and now I am in the 3 month period , I read a lot of comments that do not return the money back so simply.... No...

Tasos by Level 1: Joiner
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Credit File Refferals

Waiting for a response from Credit file Refferals. How long does it take for them to acknowledge the email sent?? Sent a email 3 days ago for some advice and not heard anything back so unsure whether they got it or looking into it. I sent a email on ...

Alana_788 by Level 1: Joiner
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Resolved! Galaxy Watch

Hi Now you sell the Apple watch can you let me know when you will be selling the Samsung Galaxy 4G watch which uses the same esim technologyThank youJayhow

jayhow by Level 1: Joiner
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Resolved! Airtime rewards

My airtime rewards is not showing my transactions, tried to dispute a transaction and got an email saying “can’t see the card” can’t speak to anyone nobody to email tried to speak to somebody on twitter and was told it looks like a location problem a...

Debsa by Level 1: Joiner
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Requesting a PAC by Text Message/SMS

I'm leaving O2 and was told I could just send a text to get a 'PAC', rather than having to call, then bring this into the phoneshop with me. I've looked in the help articles but can't find any details. Is this service available?

Lineon by Level 1: Joiner
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Resolved! Delivery of order

When will I get notification when my order will be delivered as I’ve had notification it is delayed in transit

Sharon by Level 1: Joiner
  • 1036 Views
  • 2 replies
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