Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Nuisance calls

So a few months ago, o2 leaked hundreds of our numbers. To this day, I am still getting spam calls. I can have over 100 a day. I've had multiple chats with o2 who have offered to put an international call block on my phone. Each time this hasn't been...

Resolved! unsolicited premium texts

Can anyone help with this. I just found out that my wife has been receiving unsolicited ‘prize’ texts for months from two numbers 88227 and 88101. Turns out these are premium nos and just receiving texts - even tho you didn’t ask for them - costs. To...

PeterKemp by Level 1: Joiner
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o2 Insurance

I've read a few other stories regarding this but I just wanted to know if someone could shed some light on my situation/ handset.I have (or shall I say had) an iPhone X 256gb space grey. I lost it last Friday and contacted o2 merely an hour after los...

Bruets by Level 1: Joiner
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Resolved! I am not getting wifi coverage in the underground tube stations since i changed my iphone

My number is with giffgaff, however I registered on O2 hotspot and have been enjoying the wifi coverage in underground stations in London for 5 years. Yet since I changed my iphone 6 with an iphone xs, no coverage have been received. I chatted with a...

Resolved! Wifi calling and call over voLTE Samsung S7 edge

I have a open (non-O2) samsung s7 edge updated to the latest firmware and wanted to use wifi calling as mobile signal is alomost non-existent in my house. I contacted an O2 guru and thye said I could not do it on a non-O2 phone. I re-read the O2 guid...

woozle_a by Level 1: Joiner
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Resolved! Recycling

Hi I recently sent off a phone for recycling but like an idiot didn't put the order number in.Can it still br traced via postage sticker o2 sent?

Scott1990 by Level 1: Joiner
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Resolved! Phone hasn't arrived

I ordered a phone on Sunday, and it still hasnt arrived, it was supposed to be next day delivery. I was just wondering how to track the phone, i have recieved an email that my order went through and was valid. However, ive not recieved an email since...

NP by Level 1: Joiner
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