Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Fraudsters attempting to get into my account

Please note you have tried to contact me regarding a change of date of birth request on my account. This was not me, this is Fraudsters trying to attempt to get a phone with my details. I haven’t at any time made a request to change my date of birth....

Martin322 by Level 1: Joiner
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Can't return stolen phone to o2

TL;DR bought a phone from Ebay pretty much brand new condition and then several weeks later its reported as stolen, managed to get a refund and want to return it to O2 as it could be part of fraud, O2 seem un-interested. Purchased an Iphone, all well...

Jebus91 by Level 1: Joiner
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Resolved! Travel bolt

Travelling to Canada. Rang 02 put travel bolt on at a charge of £6 pound every time I activate for 24 hours. Why can I not have the inclusive zone bolt on, which I believe is free, or have I read it wrong. I am on a 12 month sim only with 30 gb of da...

HP2 by Level 1: Joiner
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Resolved! richardamarques**Personal info**

Hi, This about the 4th time i have asked this now with still no resolution. When i purchase my samsung phone and contract it include a deal for galaxy buds. I was meant to of been given a code with 30 days of to redeem. nothing recived. I contact you...

Resolved! Text message from 02

I recived a text message (sms) telling me 02 are introducing a new spam blocking system, i could op out if i wanted too. Just for the record, this Samsung Galaxy, has already got a spam and identity blocking system built in. The message said i might ...

Resolved! Disney

I would like to cancel Disney and it is not letting me, tried to cancel 3x

Lauryn2 by Level 1: Joiner
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Resolved! Extras

Hi im trying to add on my extra for Disney plus but it isn't working