Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Switching to new network sim PROBLEMS, HELP!!

Hi, I've been trying to swtich providers from o2 to VOXI and I'm having a lot of trouble with the sims...here is what I've done... Turn on phone and it says "Enter Sim Card PIN" which I do, then it quickly loads and says "SIM CARD UNLOCKED". Then i t...

Resolved! Hoax message from +447436926914

Myself and a colleague at work just recieved the same message from this number. Absolutely fake and if you ever receive anything like this, even if you think it's genuine, check first! The repercussions for blindly jabbing the URL in the message are ...

Missing devise

I upgraded on the 31st January and was told my watch that I get free with my new dearer contract is out of stock and will be in contact when it's ready for collection. I then received a text to say it was ready to collect on Thursday and I went to co...

Kelly83 by Level 1: Joiner
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Resolved! Free akg wireless earbuds?

Just received my new s10+ and am very happy with it, but upon renewing I was told multiple times i would receive free akg wireless earbuds. They didnt come with the order.After talking to customer services, they say i should have recieved an email to...

Egor by Level 1: Joiner
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Useful Help Links for O2 Customers

It has been suggested that we make a thread of useful links. Hope they are of some help to members.:smileyhappy:Connecting Android Phone to Data ServicesConnecting iPhone to Data ServicesAPN Settings | Geek Squad | AndroidAPN Settings | Geek Squad | ...

jonsie by Level 94: Supreme
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Can I check whether I've used my O2 travel today?

I'm currently on holiday and have the o2 travel add-on for when I need to use data. However, I'm not planning to use it every day and to my knowledge it only gets activated per day once you actually use data. Today I'm not sure whether my phone has c...

Cashback

How do I claim cashback, I have no letter or leaflet, no info at all on how to do this?

Mark7 by Level 1: Joiner
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Insurance query

HiOn the O2 phone insurance (accidental damage) the 'exchange/replacement service' what's the difference between the two or are they one and the same ? Thankyou

willi10 by Level 1: Joiner
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Transferring number to keep

When I ordered my new phone I opted to keep the number I was currently using, when the phone and SIM card arrived it wasn’t set up with the number I wanted to keep. I followed the link of how to do this and got the pac code. It said that if it was do...

Steph_b88 by Level 1: Joiner
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