Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi there i did a pre-contract and pre-order 3 weeks ago and i not get nothung from u back yet,u did charge a fee as well,i would like to get my money back and just end the pre-contract and i not wanna carry on with the pre order,thank u
Hello I am Urgent need of help I lost my phone lucky for me i had old one in draw so have all my numbers but i need to retain my phone number i have been to corner shop got a new pay n go simcard with credit, called customer services get so far thn a...
Just redeemed my amazon video as an extra with my new SIM but decided I’d rather have Disney+. Have now accidentally deleted my extra completely and now I have neither. Any idea if I can get it back anyway? I can’t get hold of any O2 gurus
Hi, Does anyone know how to find out the password for this device. I have currently put in the number at the back ofthe sim card, but it now asks for a WPA2 Password> Can anyone help? BestJ
Just redeemed my amazon video as an extra with my new SIM but decided I’d rather have Disney+. Have now accidentally deleted my extra completely and now I have neither. Any idea if I can get it back anyway? I can’t get hold of any O2 gurus
Hi can I cancel my insurance cant speak to anyone on the phone?
So I purchased the Disney+ extra for Pay Monthly customers and I redeemed it and verified my email on the Disney+ app. But when I go to My o2 extras, it says I haven’t redeemed it and need to. I click redeem now, and it says that I have already redee...
I have lost phone. Unable to contact to report lost. I have replacement phone and sim, same number.... all set up....BUT....I cannot 'sim swap' as cannot send text from new phone and do not have access to old phone to send text from there. HELP pleas...
I want to cancel an order that hasnt been shipped but due to recent events i cant get a hold on customer service. What can i do? Thank you
If I ugrade on the app from pay monthly contract to SIM only, will it automatically cancel my old contract? Concerned it will continue charging me for my contract that has ended in Feb.
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