Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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cancel new car policy

Hii want to cancel my new car policy but due to covid when you phone up you are told to make any changes online but when you go to your account it says you have to phone up and speak to an advisorany advice

DJB by Level 1: Joiner
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Use of WiFi for 02 calls?

I have just purchased new IPhone 5SE. It incorporates a facility to use WiFi for calls. I have 02 pay as you go. Does this allow this or do I need a bolt on or contract to comply?

GilWil by Level 1: Joiner
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Disney +

I have just upgraded and added the 6 months Disney + does anyone know how this works? How do I register for Disney + without paying? As the first 6 months are free through o2.

Resolved! Phissing

I receievd a text message at 15:29 today reportedly from O2 stating "We were unable to process your latest bill. In order to avoid fees please update your payment information via" [mod edit: removed to ensure safety]. The number it came from was 0758...

NMH by Level 1: Joiner
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Problem with doorstep exchange

So, I had the Xperia 1ii on release day and by the next day I was calling and arranging an exchange due to a fault.They told me about how it may be a few weeks, I was fine with that as I knew it was sold out and delayed stock.Anyway, roll on to yeste...

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viridis by Level 56: Guvnor
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O2 Recycle

Hi there, It seems O2 Recycle has been down for a couple of days for logging in? I put in a request to recycle my phone and logged in to my account to do so on o2recycle.co.uk - however I haven't had the confirmation email and now I cannot seem to lo...

LukeH by Level 1: Joiner
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Resolved! Delivery

If your phone doesnt come next day do they give anything extra

Fk1 by Level 1: Joiner
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Resolved! applying discount to my airtime bill

My O2 refresh restarted, however the company discount I had has not carried over and has resulted in an increase in my first bill. I want to reapply the discount (i do have a code) how do I do this? My O2 does not allow for applying the discount.

Sash by Level 1: Joiner
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Resolved! Free gift

Hi, i purchased a huawei p30 pro from one of your stores last saturday 13/7/19 and I am trying to claim my free gift, its asking me for my access code. Where do I get my access code as i wasn't given anything when i purchased the phone. Thanks

Me1 by Level 1: Joiner
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