Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Trying to retrieve a message that I accidentally deleted on 901

Hi can anyone help.I accidentally deleted a message left me on 901.Is it possible to get the message back please?

Resolved! I lost my phone and sim

I want to keep my old namber , it’s possible to transfer to o2 ?

Resolved! Making it possible for O2 customers to share data with friends or family

Be really nice if you allowed users to send and share data with friends and family as I have 100GB data a month and some my friends don’t have much and run out quicker as I don’t use all mine every month so be nice if I could send some to them As som...

Resolved! Free Disney+ With Upgrade

I upgraded my phone and as part of the livechat conversation which I exported it states I get 6 months of Disney+ for free. It isn't in my extras on o2 and I haven't had an email or a text. How do I activate this free subscription?

Where do I input my PAC code?

I am trying to transfer my old number from.vodafone. I have the PAC code but am unable see where to enter this on the O2 app or website.

Esim

Can you have an esim on a O2 monthly contract and have an international nano sim on pay as you go in the same phone, e.g. Apple iPhone XR?

Resolved! Huawei

How do I find my invoice on my account I am attempting to claim the free ear buds and I can't find the info needed, any help appreciated as it's driving me mad going around in circles

Where are my headphones.?

I was promised Sony headphones when I purchased the phone months ago but they still haven't arrived.Why won't anyone talk to me unless it's an emergency? The rest of the world is back at work - why not O2?

Resolved! Retrieving invoice

Hello, I'm looking at getting a delivery note/ invoice for proof of purchase for claiming s free gift but I can't get hold of O2 Customer Service or Live Chat..can someone help?

No adapter for charging phone

I have received the phone but no adapter for charging the phone and also I have add the details to get the tablet but did not hear anything

O2

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