Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Cancelling dongle contract

Hello, I have a pay-monthly dongle contract, and I would like to cancel it since I don't useit anymore. How can I do this? Thank you in advance.Best.

Disney+

Trying to add Disney+ to my account as an extra, every time i try i get an error message, oops try again?! anyone else managed to add it??

Razor kishi

Hello, i am buying the new note 20 ultra. I am looking into buying the razor kishi controller to go with it. Will it fit as it only says up to note 10+

Resolved! Disney+ Offer

Hi All, I recently signed up to the 6 months free on O2 for Disney. I am a pay monthly customer and it was worded as if we get 6months free and then you can choose to cancel at any time. I signed up to the offer, but nothign has come through on the b...

Resolved! How To Claim Free Earbuds

I recently upgraded my phone which also included the ability to claim a free pair of wireless earbuds, and the leaflet in the pack stated to go to the Members App on the device and claim the earbuds offer, however I cannot see anything within the Mem...

Resolved! Online 14 day returns procedure doesn't work for my device!

Device in question is the Microsoft Surface Pro X which I bought through a data only bundle upgrade on 1st August 2020. Did the research and figured most of the issues would be sorted by now giving most reviews/reports were dated end of 2019 to early...

Resolved! oneplus 8

Hi, I'm looking to buy a oneplus8 but unfortunatelly it looks like it isn't being stocked by O2, with seemingly not a date to do so. Please tell me otherwise. So, I need to know if it's going to ever be sold by O2? and if I buy it from their website,...

Resolved! Audible subscription

HiI wanted to cancel my audible subscription But I find it impossible to connect to the guru. Is there any other way to do it? Thank you!

Resolved! Unlocking phone

Need unlocking code for my old phone to use a different sim in...having major problems with out form...is there another way....without paying....

O2 Repair / Customer service failure - What do I do next

My P30 Pro is less than a year old, it was sent for repair a week ago and returned yesterday, all paperwork stated that a repair was done plus a software update (I always update to latest), the check box of repair tests said all PASSED - yet I have t...

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