Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Data connection

Hi folks. Have joined O2 with sim only. Existing device unlocked, old number trasferred, all up and running but do not like to use public wifi when out and about. When I go onto settings to switch on mobile data, it says switched on but is not connec...

Resolved! O2 Open Discount on Accessories

Hi Guys Does anyone know how to use O2 Open Discount to buy accessories at all. I want to buy the Apple Airpods which are £ 159.00/- at the minute... Any Updates or suggestions are much appreciated. !!!!!! Thanks@kuchipudinitin

Resolved! Live chat

I want to chat with anyone about my internet as I am getting a bad service

Where is my order

I paid for an order for a screen protector a week ago , had confirmation to say on way next day delivery but not heard anything yet and unable to track it ?

I need inf for cancel cell phone for email

helloMy stepfather died in Spain. We live in Spain and we need to cancel your cell phone.I need to know who I can contact to do this.I do not speak english very well. I prefer to do everything by email.thanks for your help

O2 RECYCLE - STOLE MY IPHONE

PLEASE HELP - I am £388 down and without my iPhone 11! In summary... o2 quoted me £388 for my iPhone 11, I accepted the quote and they sent me instructions to send my iPhone to them. The email said 'we can send you packaging to send your phone but th...

Ordered iPhone 11 not had no dispatch text

I ordered the iPhone 11 last week had email confirming order and nothing since need this in time for Xmas any idea of there turn around time for phones

Outstanding bill

i had my o2 sim disconnected as i couldn’t afford to pay the bill as i had no job. now i just want to pay what i owe, but i can’t find a way to do it. i can’t do it online as it tells me i have no o2 products, and when i call the numbers provided fro...

Resolved! Previous orders PAYG

I've purchased two lots of £10 credit over the past few months, and have just registered my email address for myO2 I cant see anything in "Previous orders" for these top-ups Is there another way to get a VAT invoice?

O2 Extras

Renewed my contract and was offered an “extra” to choose from. Won’t let me pick one and says I need to contact O2.

O2

Forum Posts