Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Andriod system sign in to network

No data and keeps popping up

Coverage Checker

I live in an area where O2 isn’t the best for service (e.g. no 4G on my street) and this showed on the My Network app by saying 4G is only good outdoors. However it has recently updated so it says that 4G is good indoors and outdoors in my local area...

Resolved! Haven’t received email

Hi can someone help me? On the 20th of Jan I ordered an Apple Watch pay monthly and a pair of AirPods. I have received the terms and conditions for the pay monthly contract but no confirmation or dispatch email since then? It’s not showing up in my o...

Resolved! Unlocking a Nokia 220

Need a 'festival phone' for my primary school kid as we are both key workers and in case he needs to get in touch,got an old Nokia 220 locked to O2.IMEI is xxxxxxxxxxxxxxxThanks in advance

Resolved! Apple Watch

Hi guys,I’m looking to get an Apple Watch from here, i have a contract with EE but I’m happy enough to get a watch and a pay monthly sim on here, still works out cheaper than EE for the watch! Just wondering if the watch would still work if I paired ...

Resolved! Scam calls

I’m trying to find the O2 number to text, to report scam calls. It’s something like 7236, danged if I can find it again in the Support section! Anyone know the correct number please?

Resolved! Keep my number from 3 to o2

Trying to transfer my number from 3 to o2. The form I fill keeps getting rejected and I cannot get through to anyone on phone or chat.I did enter my PAC code on the order form when I bought my phone so is it being rejected because it's already in pro...

Resolved! cancel extras

i want to cancel an extras option which as soon as i ordered realised it was **** and didnt want it it wouldnt let me redeem anyway but i want to make sure im not charged or locked in contract as there is no option to cancel this.

Samsung Watch 3 Disconnecting from air

Hi, Been trying to contact o2 but have better chance speaking to the Queen! I have bought a samsung watch 3 from o2 & added it to my plan with airtime. I set it all up, comes up on my watch 4G with a signal bar then a few minutes later it disconnects...

I have a PAC code! How do i contact O2???

I have a PAC code from EE! Want to keep my old number but i cannot get through to anyone at O2 to give it to! It’s been 2 weeks and I’m going to lose my old number at the end of the month

O2

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