Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Wifi calling disappeared

Since the android update in December my WiFi calling has disappeared. Due to having no signal and no 4g where I live I need this setting to use phone for work purposes etc. I dialled *#1234# for the csc code and for some reason my device is no longer...

O2 could cost me my mortgage - even though they've admitted it was their mistake..

Hi, Unfortunately I can see I'm not the first person this has happened to.. After months of stress and phone calls, O2 were meant to waive a final fee on my account and close it on November 2019. There is a note on the account to do so and i was told...

i have lost my phone and can not get through to customer service

Problem was able to use a friends phone after work last night,cutomer service said i need to call again in the morning i have no phone and know is about to use there phone,very frustrating.Any suggestions

Samsung galaxy watch 4

How do I connect my mobile data to my watch? I have the Samsung watch with LTE? Says i need a qr code?Thanks

Tablet

Need to send tablet back

Google Family Link alternative

Hi,My daughter's changed from android to iPhone 8 at Christmas. We were using Google Family Link but this does not have full functionality on the iPhone. Is there an alternative app I can use to still give parental controls for things like bedtime, s...

Disney Plus added to my account without knowledge

I have just had my latest bill and when I saw it was £5 higher than normal I looked at my itemised bill and saw that Disney plus has been added! I have not added it and nobody in my family has access to my account. It was not on for previous months a...

Resolved! Boost box

My daughter recently moved into a new apartment and has no signal .she has epilepsy and has a 2 week old baby . As neither her nor her partner can get a signal within the property I purchased them a second hand boost box from ebay .can anyone tell me...

Resolved! Disney after free 6 months

I’m coming to the end of the free Disney for 6 months offer and actually we’ve used it a fair bit and I’m happy to carry on subscription, I know I should get a £2 reduction on bill as O2 customer. Does anyone know if this is auto applied if I carry o...

Resolved! where can%20I%20find%20the%20unsubscribe%20for%20Disney%20plus

I want to unsubscribe rom Disney Plus but seem unable to ind where I do this. I get dorected round in circles. Assume is is made purposefully difficult??!

O2

Forum Posts