Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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End of contract 18th Sept... switching to 5G Sim only

I have purchased a 5G device through an employee scheme and which to switch to a 5G SIM only deal from 18th Sept. when my current O2 contract expires. I seems really difficult to find a reasonably priced deal on the O2 website, yet there are plenty o...

Kippax by Level 1: Joiner
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Resolved! Calls abroad

If I am making calls abroad will it be charged and how much for example 10 or 30 minutes

Andrei3 by Level 1: Joiner
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  • 1 replies
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Resolved! Airtime and device combine

Just paid £305.98p for device upfront cost and air time plan confused why 02 app saying my August airtime bill is paid till nx month 14th but saying I need to pay device monthly cost on the 28th this month what the hell I haven't even got my fone del...

Shorty1 by Level 1: Joiner
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Resolved! Wifi on the London Underground

I have been unable to connect to the Wifi on the tube in 2021, neither Wifi Extra nor Virgin Media Wifi. I have spoken to O2 support live chat at length, and have tried many different troubleshooting steps including: I have updated my software to the...

Gartoo by Level 2: Apprentice
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  • 1 replies
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Resolved! PAC code

Hi I am really struggling to give 02 my PAC code what I have from Vodafone, I have filled the form in online and I have had emails back saying it has failed. Is it really this hard to do? Everytime I ring 202 it just gets to the end of phone call and...

Sarahb92 by Level 1: Joiner
  • 527 Views
  • 1 replies
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Anker powecore 3 10k wireless

I've just received my order, I ordered an Anker powercore III on 30% discount. However I received the older model which is just Anker powercore. Not III. Which means I have actually paid more for the device after the discount as the older model is ch...

Kona by Level 1: Joiner
  • 602 Views
  • 2 replies
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Resolved! Premium Numbers

Why is the British Transport Police 61016 classed as a Premium Rate number? It is offered by them as a key number to contact them in case of an emergency when immediate help is required.

Barrie2 by Level 1: Joiner
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Resolved! Disney Activation link

The Disney plus activation link doesn't work. No sensible resolution was put in to the first post on this on the community and I haven't got time to trawl through numerous posts..I've tried the chatbot, but she has no interest in talking to me as she...