Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
When i took out a new contract last month, i got a deal with free earphones and tracker included. When the order arrived it was the phone only, i cannot see anything in emails about how to claim the free items and the chat is down. Anyone able to hel...
Hi all - how do I get in touch with O2 if I don't want to download the app? I have been asked by HMRC to ask O2 to unblock the HMRC text service so I can receive HMRC's verification text messages. I don't know where to request this. Apparently HMRC h...
Hi I’m struggling to locate my parcel it says it’s signed for Williams but I have no idea who that is
Haw I can know what happen with my contract ? And why my device didn’t arrived yet
Hi my self and my husband both had new phones and contracts September 3 days apart same phone same contract , now we find my bill is £27.03 and his is £24.36 . anyone can say why this should happen , let me say we have been o2 customers for best part...
Hello, I ordered an iPhone last week I haven’t receive any updated
Hi,I'm trying to recycle my old S20 Plus through O2 recyle. I was told to use my order number of my new S21 ultra to get an extra £150. Every time i enter this code it comes up as voucher not valid. I'm aware that the promo runs out tomorrow so need ...
I upgraded to iPhone 12 yesterday and have set-up the phone today and I can see on My O2 that the tariff has started, but I’m unable to apply my O2 Open discount (spoke to an O2 employee who said I am eligible for the discount and gave me a code). Wh...
Do I have to do anything when my contact ends
I'm trying to claim samsung galaxy buds but I can't find O2 or Telefonica as one of the participants.How can I claim
