Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I cannot easily find how i go about having my new phone redelivered to my home address?
Hey So I pre-ordered the new pixel Pro 6 as an upgrade through click and collect online with my O2 account. A day or 2 later the phone was delivered to the O2 store and I got a text saying it was ready for me to collect, and to bring along my passpor...
Screenshot in the link of the conversation I've just had with VM. According to him, despite him not being able to point me to the terms and conditions that state it, if you receive any kind of a discount on your VM package, you can't have the speed b...
Hi,I have recently completed the change number form to change my number but now, I feel my o2 number is better than the one I wanted to change to, Is there any way to cancel or prevent my new number from being changed?
I have been trying to become a new customer with O2. I ordered a phone through Cara on the 02 sales support online chat and got the confirmation email with the order number [Personal details removed]. I had no correspondence from you as to shipping e...
Hi, does anyone know if I am able to claim my free gift chromebook4 and also claim +£150 on recycled phone when purchasing the galaxy s21? I believe I read somewhere that I could only claim 1 free gift but not sure exactly . Thanks in advance.
How long does this phone take to come? As they say there's a delay in delivery
I have signed up for Volt, as I have both an O2 account and virgin media account too. When I logged on to see what benefits I would get, the page said virgin media was not available at my address. The address registered is my current one and hasn't c...
I got married and I would like to change my name!
Hi I recently joined O2. And the internet is running very slow, I’m using an iPhone 12. When I have 3g it doesn’t load any link, Facebook opens but then it freezes, when I have 4g is working but very slow, and only when I have 5g is working good but ...
