Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Calls going straight to voicemail

I have an iPhone SE 2020. About 2 months ago all unrecognised numbers started going straight to voicemail. I have tried so many things to stop thick but no joy. I am missing important calls from hospitals etc because of this. Any ideas?

Nelly4 by Level 1: Joiner
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Resolved! Galaxy S21 Keeps Restarting

Hi, Does anyone now why my Samsung S21 phone keeps restarting sometimes 4 times a day, despite loading all updates. I have tried a factory reset which only resulted in lost data. Thanks.

Adrian7 by Level 1: Joiner
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Resolved! Free charger?

Hi I was contacted today by 02 saying they would send me either AirPods or a wireless charger for free. I’ve had no confirmation email only one saying my password was changed. Worried this could be a scam? They didn’t confirm my address but said it w...

Nic5 by Level 1: Joiner
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Resolved! O2 (Volt) and Virgin Media Registration Problem

I have a new Volt eligible 02 mobile sim and new 02 account created in the same name and address as my existing Virgin Media Fibre Broadband account. However, when I try to register for Volt through my 02 account (double data on O2 and speed boost on...

Resolved! Ported number not being displayed on text messages I send

Hi all, I've recently ported my old SMARTY number across to a new 02 account and Sim. However, although in My02 the correct (ie old number ported in from SMARTY) shows as the accounts phone number, when I send anyone a text message, the 02 Sim's orig...

SimonP by Level 1: Joiner
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Resolved! Unable to contact 0300 number to speak to HCPC

Hi I've been unable to contact the HCPC to obtain a certificate using a 0300 number. When i call 0300 numbers it doesn't make a dial noise and then after a couple seconds of waiting just ends the call. Why can i not use 0300 numbers? I've used this n...

Jmactofts by Level 1: Joiner
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