Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Refund

I’ve been emailed on separate occasions asking to provide details for a refund. I’m no longer an o2 customer so please stop asking me to log in to the myo2 app! Any monies owed need to be deposited into my original payment method. regards louise acco...

My order

Do you know when my order will be delivered? It says 2-3 days but the status still says processing and we are on day 2.

Resolved! How do I cancel Disney

I need to cancel Disney it’s costing me £10.99 a month

Block international numbers from Armenia

Hi I keep getting these numbers calling my phone when I try to clear notification or block them off I keep getting charged £3 for the privilege how can I stop these ? Thanks

Delivery

How do I go about having my phone delivered to another address different to billing address?

Unable to add extra to my account

Hi, I received my new phone yesterday and was trying to add extra as per o2 offer. The extra link does not seem to work. Help if you can, please and thank you Sabi

Leaving O2

Hi.I would like to end your contract and not switching to another network and don’t want to keep your number because I'm leaving the Uk.

Resolved! Charging me for extras I have cancelled

I have cancelled disney plus In time to stop it from charging me when the free period ends and yet i have received a bill charging me for it. As it is impossible to contact you I will be charging you 80 GBP for every hour I spend trying to contact yo...

Netgear Nighthawk M6

Hi All,Recently setup the Netgear M6 in North Wales on 2.4ghz and on the screen it says 4G+... but the signal is awfull!I have 4 devices connected but even with one, browsing the Internet is painful. It can take 10secs to download a page and sometime...

disney + offer

Hi, I recently upgraded package and thought I had selected the option to include Disney + for 6 months. But it looks like it hasn't come through. I'm still in my 14 day notice period, is it possible to amend to get the Disney + code applied to my acc...

O2

Forum Posts