Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Disney plus

HelloI preordered a S22 Ultra and got it yesterday. I had a text saying my extras were canceled. I checked today and my international calls are gone but not disney plus. I still have that and to add it it says I only get 6 months. Do I have to manual...

Resolved! Scam phone call

Think I just had a scam phone call from someone pretending to be you. When I phoned them back, their automated message said that they were called Caspian Care.Beware.

IJM by Level 1: Joiner
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Not receiving texts from EE numbers

Hello, over the past week or so I’ve not been able to receive texts from any EE numbers, only noticed when my parents messages weren’t coming through, my partner is on o2 with the same phone as myself (iphone 13 pro max) and she received texts from t...

Rich1989 by Level 1: Joiner
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Resolved! My iva

I have a iva in place with all my 02 devices on so u need to stop charin me for dvices but leave my air time plans in place

Resolved! Extras

I changed my tariff, but was told I would keep my extra which doesn’t expire till November but today they have taken it off me? It states that it won’t be taken away with tariff change

Lau1821 by Level 1: Joiner
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Resolved! New Sim Only Contract

Hi I have just received my my sim card on a sim only contract, do I need to change the sim card or can I keep my old one, just seems a waste of time changing the sim and then contacting O2 to keep my old number?

TamBam by Level 1: Joiner
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Resolved! O2 recycle not paying

Having great difficulty obtaining agreed payment for my old phone from O2 recycle. Sent my phone to them in Dec last year and they agreed to pay just over £512 but have yet to see a penny....

MRH1 by Level 1: Joiner
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