Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I was expecting free ear buds....alas, I can't find anything about them and they haven't been delivered separately. How do I get them?
My phone is insured and it has been damaged what do I do now
Using your phone abroad | International | O2 I am travelling to South Africa on 25th March and need to be see how i can use my phone whilst away. I have seen the 4.99 bolt on which i think is what i need? But not clear if i only get charged 4.99 a da...
Hi does anybody know what number this is on my bill? Just come back from Spain to £485 bill and this on it lots. Thank you
Hello I ordered a phone contract with you yesterday but not had an email. Can you help? I’m a new customer.thankscasey
Hi I am recently in Italy. I was so surprised that after landing my phone 4G data didn't work at all. I am even not able to make a phone call. I've tried my sim card on two devices with the same output so it must be something wrong with the network. ...
Hello! I unfortunately had my phone pickpocketed on Saturday. I put the claim form in yesterday (after a helpful lady took the details over the phone - claim form was v short) and I wondered if anyone has any recent experience of how long it might ta...
Hi, I added amazon music unlimited as my 02 extra on upgrading my phone. It says on my 02 account its free until July. However, I couldn't download any music, I then changed my subscription on amazon to the 9.99 one and it allowed me to download. Any...
The worst customer service I’ve ever witnessed.Was kept waiting for a total of an hour and a half and couldn’t get through to a service agent-absolutely atrocious set up
I have a SIM only contract. Recently purchased a new mobile which requires a Nano sim. How do I get one to use the new phone?
