Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Customer service

The worst customer service I’ve ever witnessed.Was kept waiting for a total of an hour and a half and couldn’t get through to a service agent-absolutely atrocious set up

stolen phone

Hi All,Anyone has experience of remotely erasing the data on their stolen Samsung S phone? i rang O2 and the sim has been blocked already. Does this includes the device being blocked too? Any advice is much appreciated. Twinkle

TwinkleM by Level 1: Joiner
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Payment pending

I placed an order for w mobile the order was cancelled, however the payment of £99 is still pending with paypal. Can this be corrected please

Sheenx by Level 1: Joiner
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Resolved! Spend cap

I have the new Samsung galaxy s 22 and a new SIM card contract now I didn't put my new SIM card in my new phone I kept my old SIM card and put it in my new phone now I can't use my spend cap I've found out who a few times they've said the activated i...

Lies, Lies and more Lies

Purchased a Iphone 13 before Christmas as a gift for my wife.Didn't arrive when they said it wouldCancelled it on Christams eve and purchased from Apple. O2 still sent the phone after Christmas.Spent 3 hours on 3 calls to get the phone returnedReturn...