Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! My order

Hi I ordered a iPhone 11 last week as it said it was in stock but soon as I ordered it as it was a upgrade on my phone it said it was out of stock and I am looking to know how long it’s going to be before it’s here??

Ryan_1 by Level 1: Joiner
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Resolved! Trade in & yearly Iphone upgrade

Hi there, I am currently debating about switching networks and i have a few questions. 1) I currently have a unlocked OnePlus 9 Pro. I was looking into getting a Iphone 13 Pro max, is there a trade in plan?2) Apple has a upgrade plan where you can up...

Puncake99 by Level 1: Joiner
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Resolved! Moving my Tesco mobile to my new o2

Good morning, I’m sorry to bother you but I’m new to o2 and have not inserted my new SIM card. Do I need to do this first before entering my PAC number. I’m not very good with technology so any help will be appreciated kind Regards Elizabeth Russo

ERC by Level 1: Joiner
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Resolved! Trottling

Hi I am travelling in New Zealand and have noticed my data download speed is greatly reduced to about 0.3Mbps. I have talked to O2 via the online app chat but they deny that it is their policy to trottle. My wife and and I have the same contracts and...

BillyT by Level 1: Joiner
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Resolved! A30S

HiI had a call in October to replace my phone. I was sent an A30S and had a few little problems with it, but out it down to me getting used to a new phone. However, end of last week it died on me. I have had a courier collect it today to send for rep...

Lesley01 by Level 1: Joiner
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Resolved! 0333 called

Had a call from 0333 344 6973 claimed to be from o2. Trying to sell me a tablet. Just making sure the number is legit before continuing the conversation with them.

MR08 by Level 1: Joiner
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Resolved! Inclusive Zone Bolt on vs same as an Extra

I've seen a few people have the O2 Travel Inclusive Zone on their account as a fully-fledged Bolt-On. Indeed It was referred to as a Bolt-On by the person who added it to my account, but now it's on my account it simply shows as an extra labelled "Tr...

Resolved! O2 Billing

Hi, I work for ISS and understand that I am able to get a discount from O2. how do I go about this?

ISS by Level 1: Joiner
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Bill

I keep receiving a letter from O2 saying that I have an unpaid bill however I have a phone and a laptop and both are uk to date. The account number in the letter isn’t one of my account numbers and I’m concerned that someone may have used my details ...