Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Unable to change Disney+ extra

I am wanting to upgrade my Disney+ account from standard to premium, but in the extras page in My O2 it's says 'You can only edit this extra once in each monthly billing period' and there is no option to change it. The only time I have possibly made ...

Stedent by Level 1: Joiner
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Resolved! Galaxy Buds 3 Pro "delayed" August 20 2024

Has anybody actually received their buds 3 pro? I ordered mine on 19th August for click and collect, the estimated delivery states UP to 4 weeks. Since that time I have seen them become available for next day click and collect on the O2 store multipl...

KM7777777 by Level 1: Joiner
  • 1986 Views
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An Order

Hi I ordered some air pods order no [REMOVED] this morning and paid £229by paypal I’ve had no email to confirm. Can you tell me if the order has gone through please

Angie16 by Level 1: Joiner
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Resolved! Charges in Malaysia

I have purchased a bolt on for cheaper calls in Malasia but have some call charges that seem excessive

Daren2 by Level 1: Joiner
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02 Travel Bolt On - £6.00 daily

I am travelling to Turkey in September and it appears I should download 02 Travel Bolt On.I am totally confused. When do I request/activate 02 Travel?. When I arrive in Turkey?Do I turn off Data Roaming/Mobile Data/ Voice Mail ?Do incoming phone call...

Bronzen by Level 1: Joiner
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  • 8 replies
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Receiving someone elses O2 bills to my address! Help!

Hi all,About 2 months ago I received a paper bill to my home address from O2 for someone who has never lived at this address. I ignored the letter. The next month another came through. I also ignored this. Today a third came through, so I tried to ca...

jamiejohn by Level 1: Joiner
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Contract

Hello, I would like to cancel my contract, how do I go about doing this ? Thank you

Paige93 by Level 1: Joiner
  • 185 Views
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Pixel Watch 2 Wi-Fi delivery date

Good afternoon, I was wondering if you might be able to provide an update on my order [REMOVED] - no tracking data is yet available for this order, made Tuesday 13th August, in My O2, under my O2 account. I know delivery is 'up to four weeks' but I w...