Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Apple Music offer

Got a new iPad it said I would get 6 months free Apple Music and I’m still waiting when do I get it?

Odd_Socks by Level 1: Joiner
  • 478 Views
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Resolved! travelling to Egypt with my o2 pay monthly

Hi There, In August I will be on a holiday in Egypt, and I would like to stay connected to my friends and family and work here in the UK so, I was wondering if there was a way to do so at a reasonable price. don't want to be paying international call...

ahmadUK76 by Level 1: Joiner
  • 567 Views
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Resolved! Information

hello, I have a problem, the other day I got a call from O2 and they offered me two sim cards and an iPhone 13 pro .I received the sim cards but I didn't receive a phone can I ask why

Pati by Level 1: Joiner
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Resolved! Use phone abroad

Hi I am in turkey , I need to use my phone . I like to ask you to active my SIM card so I can use it abroad many thanks Mehrin Ghaffari

Mehrin by Level 1: Joiner
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  • 1 replies
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Replacement iPhone

I recently got a new iPhone 11 from insurance as my old phone broke, since I got this phone it’s been re setting itself and it’s now re setting more and more and I just can’t use this phone, I feel like I was giving a already broken phone from the in...

Resolved! 2 weeks for the Insurance team

hello, my phone has stopped charging and i am now waiting to get a email from the insaurance team, but after 3 weeks and multiple live chats, i have gotten nowhere, i need a new phone NOW!!!! for both work and money organisation, i've been with the c...

Resolved! My free 6 month extra

I’ve chose 6 months free audible for my extra but can’t seem to use it through my O2 app, am I meant to be doing it another way?

H-Lee by Level 1: Joiner
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Resolved! iMessages and FaceTime activation unsuccessful after porting

I’ve just ported to O2, everything works fine except iMessages and FaceTime. Activation unsuccessful. Tried resetting network settings, restarting, removing and placing SIM back in phone, signing out of iMessages / iCloud in other devices/current dev...

SRS by Level 1: Joiner
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Resolved! Amazon

Hi.I recently signed up to a 3 year contract which included 3 months access to Amazon. However I do not know how to access this. Can you help. Thanks

Smithrus by Level 1: Joiner
  • 699 Views
  • 2 replies
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