Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! O2 scam

Hy my name is catalin and 5 days later someone of o2 are caling me and are teling me if im interested about one new plan from o2 with iphone 13 pro max and im tell to this if is the plan with the phone yes and his are tell to me yes is the plan witn ...

Resolved! Bauer Media Charges

I keep getting lots of charges from a premium service company called Bauer Media it’s over £30 and I do not use any premium services. Does anyone know what this could be at all and how I can stop these please? Many thanks peeps

Resolved! Pay Slip - OPEN

Hello,I am trying to sign upfor OPEN - Blue Light discountI have tried to upload my payslip but it only comes in a pdf format. Is there another way you can accept this as you won't proceed with my application due to not accepting pdf.Any help will be...

Resolved! Can't receive Facebook Verification Texts

I've been trying to login to Facebook on my phone but I'm not receiving the verification code messages. I've been on with Facebook support and they have suggested I check that the network is not blocking the messages. Do you know how I do this? Of is...

Checkout Error: Looks like something went wrong. Should I call O2?

Hi I've been trying to buy a new handset for the past week but each time I got through to the end of checkout I get an error page "Looks like saying something went wrong". I've tried several times on different days with the same outcome. Given our cu...

Resolved! I can’t checkout Samsung projector keep getting error message, tried on 4 different devices!

I can’t checkout Samsung projector keep getting error message, tried on 4 different devices! Can’t purchase item I called up o2 and spoke 1 hour but nothing also went in store but they don’t have online items in stock, online chat 1 hour 30mins to no...

Resolved! 4g calling disabled

I upgraded to a new iPhone today and in switchover I have a notice saying that 4G calls have been disabled. I have restarted several times with no luck. Setting etc are fine so not sure what the problem is. anyone help?

SMS/MMS over O2 WiFi calling

With the UK banks about to implement SMS/MMS texting to distribute verification codes for online purchases - what are O2 doing to enable SMS/MMS over O2 WiFi calling inline with other network providers (e.g. EE)? Or should we now consider switching t...

Resolved! Block adult content

Hi ,how i block the adult content in my O2 ?

Resolved! Adding another phone to my contract

How do I add a phone to my plan for my granddaughter

O2

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