Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Europe / O2 roaming on the continent

I could previously fully use the internet and other services perfectly well on the continent. Three or four weeks ago, I finally accepted to talk to one of your many agents who have rung to ask if I would like a new tarrif. She seemed very helpful an...

Resolved! O2 Travel charges

Hi, I have recently returned from the USA, and was charged every day I was there for O2 travel, despite being careful to only use my sister's home wifi, I didn't use the phone when out and about. What did I do wrong ? Thanks

Resolved! Choose Included Extra

Hello,The 28 days has lapsed for the additional add on extra, is there a way I can still get it please?many thanks

Resolved! Music abroad

Hi there, I’m heading to France from the U.K. tomorrow. Trying to find a way to play music on the long drive. Apple Music looks like a plan but….will it cost me lots in roaming charges to stream the music on the trip. Also what about connectivity ie ...

Resolved! How do I get in touch with 02 by phone

I need to contact 02 urgently. Live chat is not available.Any ideas? any tel numbers I can use

Resolved! 02 open discount

How Apley discount

Resolved! Volt O2 Travel Inclusive Zone

With the Travel Inclusive Zone, does this mean I can make and receive calls to the UK from any country within the Zone?What about other numbers within the country - eg hotels etc. in Mexico if I'm in Mexico?What about friends on their UK mobile numbe...

Resolved! Upgraded phone

Hi I have upgraded my phone but not yet received any update on when I will be getting my phone

5G coverage checker

Is it just me or is the 5G coverage overlay on the main coverage webpage not working for anybody? When I put a postcode of known 5G coverage it says none exists. I tried central Manchester for example and got the same result! All the other technologi...

Resolved! Using data in the USA

Hi,What contract or bolt on do I need to use my Data in the USA please?I only need it for a month.Thanks

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