Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Live chat!!!!

So so so annoying. I just want to add a spend cap. Why won't anyone respond to my query?Where us this live chat???

Julie20 by Level 1: Joiner
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Extend rings before voicemail

Hi, my iPhone 13 rings for 15 seconds before going to voicemail. I’ve tried doing the usual: **61*901*25#send process but it still answers on 15 seconds! any ideas? tried calling o2 but they don’t seem to know?? Keep fobbing me off with excuses. neve...

Lockey by Level 1: Joiner
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Resolved! Traveling to Bali

I am traveling to Bali for a holiday and I would like to know if there is a way that I can use my phone and data when there and what the costs will be thank you

Simon1511 by Level 1: Joiner
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Resolved! £300 voucher

Hi does anyone know who to contact to redeem the £300 voucher for buying a new phone

Bloxy by Level 1: Joiner
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I have no phone when it says it’s been delivered

I just wanted to let everyone be aware. I ordered a phone about a week ago, and yet I still have not received it I have rang every day to find out where my phone is and when it would be arriving. I then get told that my phone is lost and I need to wa...

Ellahs03 by Level 1: Joiner
  • 1954 Views
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Free 6 months Disney +

I've just joined O2 on a Sim only deal where I get 6 months Free Disney + but when I log into my O2 account I can't see anywhere how I add Disney + and active the free subscription/deal. It's not in Extras or Add ons either. When I joined it said I h...

KazH42 by Level 1: Joiner
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Resolved! Number not recognised

Hi everyone. My wife has had a new contract and brought her old number over to the new one. Now, I can’t call her as I get the message number not recognised. I have deleted the number and reentered it, tried typing it in manually but still the same. ...

Resolved! Can't claim my free gift

I've just renewed my Virgin broadband account for 18 months part of which is now an O2 pay monthly account. On my O2 dashboard it says I can claim 3 months free Audible but when I try and add it, it just says "We’re preparing your extra. We’ll send y...

tbm by Level 1: Joiner
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