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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Resolved! Too long to repair a phone

I sent my phone back for repair nearly 4 weeks ago. All the repair site says is waiting for info from the manufacturer.How long does it take information back from them(Samsumg)? Really slow process.

Resolved! Free Samsung buds

I picked up my new Samsung S22 from an O2 shop I was expecting to have the free Samsung buds. The guy in the shop says i have to claim on line but I cant find where to claim themthanksEsther

EstherT73 by • Level 1: Joiner
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Resolved! extra disney plud

I have disney plus as an extra. I followed the link and set it up on my phone.. when I went back into it later to download disney plus app then sign in it says I need to subscribe and asking me to set up payment. why do I have to do this because it's...

ang69 by • Level 1: Joiner
  • 463 Views
  • 1 replies
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Resolved! 4G Smartwatch plans

Hi all,I'm currently looking at buying a Huawei Watch 2 (bought a P30 Pro last month) but the 4G capability is confusing. Does O2 support these 4G enabled devices? The watch has a slot for a nano-sim but I can't find any concrete information on just ...

Ryanf by • Level 1: Joiner
  • 2965 Views
  • 4 replies
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Resolved! Sending premium texts

Hello I have never been able to send premium texts like competitions to radio stations and I can't find how to remove this block? I have tried everything! Thank you

Resolved! Free galaxy buds2

I recently ordered the Samsung s22, part of the promotion was that I also got a free set of galaxy buds 2, however I am just wondering do I receive these with my phone or do I need to claim them from somewhere? Thanks

Shan08 by • Level 1: Joiner
  • 623 Views
  • 1 replies
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Resolved! WiFi in London underground doesn't work

Hello, When I try to use wi-fi in underground it gives me a message "Sorry, this service is only for people on O2. Just joined? It might take us a few hours to sort out". And I joined months ago. Tried to get help using chat, they told me to reset my...

Mikemike by • Level 1: Joiner
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  • 4 replies
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