Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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eSim

Last week i bought a new iphone. When i transferred all the data from my old iphone to my new phone the eSim didnt transfer. I spoke with O2 and asked for a new esim to be posted to me and specifically said DO NOT decativated my existing eSim when yo...

zvk21 by Level 1: Joiner
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Resolved! Unclear on plan?

Hi, I've used asda mobile bundles for a while and they have got me by fine. I recently joined a new company that requires me to use my personal mobile for work via a given 03330 number. I've made a few calls to colleagues and now asda tells me I have...

danzig by Level 1: Joiner
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Resolved! Missild a bolt on.

I recently discovered that unbeknown to me, in 2018 I agreed to adding Microsoft 365 to my contract at an extra cost of £6.00 a month. I have absolutely no recollection if this and would have refused as it is a product that I would never have used an...

Emma61 by Level 1: Joiner
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Resolved! DISNEY + Wont activate

I have disney plus as an extra that i would like to activate but when I try to do so I get a message saying there is a problem and to contact my service provider. I have tried several times and have the same message. Can u please help

FaFl by Level 1: Joiner
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Resolved! Payment taken with no order confirmation

I tried to start a finance plan for the Xbox Series X last night, I clicked pay for the £50 upfront but then a Session Expired screen came up and my order was never confirmed. I checked my bank and the money has been taken but nothing has come throug...

Resolved! Voicemails automatically deleted! Is recover possible?

so my mum passed away very recently and I had a few voicemails of hers I had saved through the voicemail to keep. But it seems that all of my voicemails got automatically deleted recently and I really need them back. Is there any possible way for me ...

jj05 by Level 1: Joiner
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Resolved! missing item

hello , I ordered a pair of air pods from you guys on Saturday as a gift for my brothers birthday today . i received the parcel from you guys earlier and the item is not inside , I have just received a heavily damaged box . This is very disappointing...

cristianc by Level 1: Joiner
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Resolved! Returning a device between 14 days

I’ve ordered a Jiffy bag from o2 to send my device back as I changed my mind between the first 14 days. I’ve dropped it in one of those priority postboxes but forgot to check if there was a tracking number so now I can’t track it. It’s been over a we...

Resolved! Google Pixel 7 - Free Fitbit

Anyone know how to claim the free fitbit with the google pixel 7? Have tried contacting O2 but keep getting cut off and live chat is too busy to start a chat....helpful.

West1982 by Level 1: Joiner
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