Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Replacement sim card

Hi dear I had requested a new replacement as my new o2 sim didn't work and you guy said that you will send another one first class delivery and that was 2 weeks ago I'm still waiting and I'm not able to call or to get calls I also pay for a 10 bundle...

Anc1686 by Level 1: Joiner
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Canadian network

My teenager is in Canada arriving today. Her phone won’t connect to any local networks. I’ve remotely helped her with w network setting reset and others ideas from O2 customer service but nothing has worked any ideas

Resolved! Andorra

I'm going to Andorra for a week on Sunday. I have a pay monthly account.I've spoken to someone at O2 who told me that Andorra isn't covered under European Roaming. But, also isn't covered by the "International bolt On".This means I'd be paying £3pm f...

ebgt by Level 1: Joiner
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No network for 5 months, date keeps rolling

Posting on here as not sure what else to do. Signal went down on October 14th, message and app said a local traffic incident had damaged the mast… i live close to it and didn’t notice but ok fair enough. Said give them 48 hours but that changed to en...

JamesM by Level 1: Joiner
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Resolved! No 4G connection

Good Evening.I'm wondering if you’re able to assist. My phone does not connect to 4G. It’s always 3G, the connection is rubbish everywhere and it’s too slow to load any service. I’m really unhappy with the coverage, compared to my partner who has no ...

Resolved! Ordered Air Pods on pay monthly but not sure if it's gone through?

Hi all,I ordered some airpods early last friday on a pay monthly over 12 months. It's now wednesday and I'm unsure if the credit check went through, or if the order worked, or anything. Received 3 emails with including a loan agreement, a legal docum...