Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I have been having this issue for months now. Every time I go abroad and take my phone off airplane mode and attempt to use the mobile data in the Euro zone the following message is displayed on my screen ‘ Could not activate mobile data network’ ‘Yo...
I am in holiday in Egypt but live in UK , I have just got notification I have accidently used £122 over my bill limit from phone calls is there anything I can please do to change my package to not pay this add on and also I have been using 4g and tex...
Hi there, After recently finishing my contract and upgraded contract with O2, I noticed a continued £10.62 coming out of my account with Santander. I took the reference number of this transaction and looked back at the 5 years I have spent with O2 an...
My husband had a Virgin Mobile account but left after some pretty bad customer service.His current contract with ID mobile is up for renewal very soon. How can he join O2 via our Virgin Media account with me, and keep his current number?What offers w...
I’m going to Morocco soon will I be able to use my phone there & if so how much will it cost me?
I was sent an 02 sim when I renewed virgin media I was confused with all the information being given at the time and didn’t understand that I was going to be paying monthly for the sim I am already in a contract with another company for a phone and d...
I got a call told him my details including security question and answer and he proceeded to ask my age and if I’m a teenager and for my social media’s.I’ve updated my password and security question is there anything further I can do ?
I’m having an issue in joining the Virgin Media wifi network on TFL trains and stations, which I can tell you IS an O2 fault (for everyone on here saying that it’s down to Virgin Media). I have literally been going around in circles for several month...
I had Disney plus as an extra which is ending soon. I want to keep it but I have seen that you get 12 months for the cost of 10 if you pay upfront. Do I need to end the o2 deal (which only appears to be pay monthly) and then take out the annual plan ...
help with getting old number transferred to new sim
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