Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Voicemail

I received a phonecall at 1:06, 10:7 and 1:08am in the morning. My phone is on do not disturb so goes straight to voicemail. The call is from an unknown number and I can’t call it back, the voicemail was left by accident and has left me concerned. It...

Anonymous by Not applicable
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Resolved! Upgrade

Why am I being advised to sign up to a deal which is 40 pound a month more than what I’m paying now? This is more than just a little bit bang out of order. I await your response.

Resolved! Number transfer

Just moved to 02 and supplied my PAC code to transfer my number across please can you advise on when the switch will happen

Resolved! Cancel Netflix

I have Netflix but I want to take it off my bill I’ve tried going into my extras but I can’t find it there. Any suggestions on how to cancel it

Dan35 by Level 1: Joiner
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Resolved! Data problem roaming in Switzerland

Hi all, I’m having issues with my O2 Big Bundle £20 30GB bundle again while roaming in Switzerland. I pick up network, but can’t use Data or make callsI’ve gone through the usual steps:1. Airplane mode on and off2. Manually selecting networks. Of cou...

Rockstone by Level 1: Joiner
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Resolved! Extra data

I am going on holiday soon to a place where internet access is sporadic. I will be using my roaming and iPad much more. Should I top up before I go or as and when I need it?

sadie75 by Level 1: Joiner
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Resolved! Order

Hi, I recently called o2 because my AirPods that I ordered came in a empty bag with just a invoice they said they will send me a replacement but I’ve changed my mind can I have a refund instead don’t want it to go wrong with the replacement too pleas...

Patjagg by Level 1: Joiner
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iphone 11

Hi i was looking to know how much it would be to get my phone fixed it is smashes at the bottom and half the screen is black nothing works when i touch it and cant my passowd in has lines up it

Aimee8 by Level 1: Joiner
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Resolved! Incorrect O2 Travel charges applied

I have just returned from the USA and whilst there I noticed I was being charged for O2 Travel when I did not use it. My data and roaming were turned off. I did not make or receive any calls and did not send any texts. I contacted O2 and they said I ...

Floridaboy by Level 1: Joiner
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