Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I upgraded my phone in mid March early and paid the early upgrade fee. O2 took the payment twice, but every time I call up and speak to someone they try and refund it as it’s been added to my account “credit” but the system doesn’t let them. When my ...
I keep getting calls from unknown numbers saying that I have rung them how can I stop this happening?? I have tried a reset of the phone, deleted recently installed apps and cleared search history
My latest bill has three charges for O2 Travel. I have tried the online chat to find out what the O2 Travel charge relates to but the was a cul-de-sac.Can anyone enlighten me? David H
Can I ask why O2 charge for texts to the British Transport Police text service - 61016. Other operators don’t and I feel, that given we want to encourage people to report incidents to police on public transport that this fee should be waived by O2.Te...
Had a call from a company called Plan.com who knew that i was with O2 and that i was self-employed, no more than that. They claimed to be under O2/ worked alongside them. They offered me a ‘business deal’ which was much cheaper than what i’m currentl...
Hello, I refused a delivery today as I'd like it to go back to o2 and I can get a refund. It was an apple pencil that I didn't want anymore. The courier was DHL. After I refused delivery, I received this message, "Looks like our driver tried to deliv...
Hello newbie here. Iv recently been blocked making calls texts and no data due to falling behind on my bill but a couple of days now since I paid in full but only been able to call out and text again but still no data. Iv tried asking the support tea...
Hi, I would like to know if I can apply my o2 student discount to my Refresh contract? I started my contract over a month ago and I have found cheaper options for the iPhone 14 (128GB) on other websites.
Hi All, Along with many others, I didn’t get my emergency alert notification today either on my iPhone, O2, or iPad, 3, although my husband got his on Vodafone standing next to me. Device notifications were on, latest upgrade and within 4G etc. Genui...
How do I redeem the promotion gadgets i got as part of my new phone?
