Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Rewards

O2 rewards, how do I see how much I’ve got and how to claim

Resolved! lost phone

I have lost my phone and wish to claim on insurance. they require a model number or serial number . Can you help.

O2 insurance

I have an iPhone 14 pro max, I had to claim on o2 insurance because I dropped my phone there was 3 pink lines going down the screen a few times they would disappear and come back while the phone was always overheating etc. so I made a claim through o...

Resolved! disney+ account

how do i delete my disney plus account?

Resolved! Samsung earbuds promo

Just upgraded my contract and as part of the promotion for the samsung galaxy s23 ultra you get a free pair of samsung. How do I claim these? I've had no link or info from O2

Resolved! Macedonia phone use abroad please help

Can anyone advise as O2 do not make it clear what phone use is from Macedonia in Europe can’t find the country listed anywhere ? And info sketchy to say the least as usual

Resolved! Disney Plus

When I signed up from Virgin Media to O2, I was offered a Year's deal with Disney +, Some time later I was informed That Disney + was on my TV account until June 23, I have recently been informed that Disney+ will expire on 29th June 2023, that I wil...

Resolved! No caller ID

HelloI recently swapped tariffs within O2 as my previous contract has ended. Immediately after this, all incoming calls showed as No Caller ID, despite them being in my contacts. I then swapped to a new SIM provided with the new contact - still the s...

Resolved! Stop messages

How to stop marketing messages from o2

Free Buds2 Pro

I was wondering if anyone else was experiencing problems with the promo code which is sent via text message to claim the free buds. It keeps saying not valid. NOW SORTEDThank you

O2

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