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Problems connecting while abroard

Anonymous
Not applicable

on ‎03-07-2024 12:59

on ‎03-07-2024 12:59

I am trying to log in to my account to add Zone 1 bolt on, as work has resulted in me being in Australia which was unexpected.

To access my account, you have sent me 2 text messages, but I can’t get them as phone is in flight mode so I don’t get charged. This is why I need the Zone 1.

Is there anything I can do to overcome this?  

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madasaf1sh
Level 78: King of Kings
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on ‎03-07-2024 13:17

on ‎03-07-2024 13:17

@Anonymous 

Nope, you can turn off Mobile Data, and still get the SMS OTP codes.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎03-07-2024 13:17

on ‎03-07-2024 13:17

@Anonymous 

Text messages are free to receive everywhere.

I suggest you turn off data completely and then enable your mobile network to receive the texts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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