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Possible scam

KT14
Level 1: Joiner
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Has anyone received a text like this? I don’t want to click on the link incase it’s a scam, when I log onto my o2 it states no problem with direct debit

“O2:Your direct debit has declined please visit your O2 account to update your details, Visit our website on a mobile device or desktop Https://

It came from “ myplan “ with no number 

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madasaf1sh
Level 77: Grand Master
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@KT14 

 

100% spam. 

 

Please forward the message to 7726 and o2 can investigate

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11640 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

@KT14 

 

100% spam. 

 

Please forward the message to 7726 and o2 can investigate

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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MI5
Level 94: Supreme
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Registered:

@KT14 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
Please also remove the link to stop others clicking on it.

Flagged.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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