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Can't receive texts from my partner

garyogden1957
Level 1: Joiner
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I can send my wife texts but she cant send/reply to me? Samsung Galaxy A32. She has been able to in the past but when she first got the phone she had to take it to the O2 shop to have this problem fixed. Now it's doing it again, what is the solution? She can call me just not send texts?

 

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Cleoriff
Level 94: Supreme
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@garyogden1957 

Have a look at this guide Guide: Text Message Tips (not sent or received) 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@garyogden1957 

Check you haven't blocked her number or added it to spam in your message settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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garyogden1957
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still not working

 

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