Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
  • 148311 Views
  • 6 replies
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No network found after a factory reset!

Hello all, I haven't used this before so I am not sure whether or not this will get a response but I kind of need a solution quick. I have had my Nokia Lumia 520 on Pay Monthly for around 3 years now and it has always worked fine all of the time. Las...

Anonymous by Not applicable
  • 6296 Views
  • 9 replies
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Resolved! windows 10 mobile

I have a Lumia 640, Microsoft upgrade advisor app says I'm eligable for windows 10 update but will not allow me to do it until. It says it will notify me when its available on my network carrier. As an o2 customer when will I be able to upgrade?

Anonymous by Not applicable
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  • 36 replies
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02 Automated Texts in middle of the night

Hi all. I have had text messages from 02 at 00.59 and 01.30 one about data allowance one about cost of phone bill. Contacted 02 Guru and was told to turn my phone down. I have elderly parents so this is not an option. In the past I contacted 02 and t...

Anonymous by Not applicable
  • 6783 Views
  • 12 replies
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Whats going on with Windows 10?

Anyone know when the official release of OS10 will be for mobiles/phones.I read it was Dec, but I check daily and I'm still not seeing any updates available in my settings. Anyone, any the wiser?Cheers

Anonymous by Not applicable
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  • 64 replies
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Resolved! No incoming with TUgo 2.45

Hi all, I have installed and uninstalled and reinstalled. Rebooted etc etc. I can get incoming calls texts and send texts but for the life of me no outgoing. My other phone with 2.40 works perfectly. Anyone know here I can dowm load the old version 2...

Anonymous by Not applicable
  • 2591 Views
  • 1 replies
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Resolved! Blackberry Priv

Hey guys... new to the forums side of o2, i was wondering if anyone knows if o2 will be stocking the blackberry priv, if not stocking it would i be able to pay off my device then upgrade through carphone warehouse or do i have to pay off device and a...

Anonymous by Not applicable
  • 19397 Views
  • 104 replies
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"Voice only"

I upgraded to the Blackberry Classic last week. Everything has been working fine, but we went away at the weekend. Since then I've only been able to get "Voice only" on either 4G or 3G unless I connect to WiFi, which is a bit of a pain when out and a...

Anonymous by Not applicable
  • 7457 Views
  • 11 replies
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Resolved! Microsoft Lumia 650 - New Firmware

Windows Central have stated that there is a new firmware available for the Lumia 650, when will O2 release it? Windows Central Article Link I am having issues with Wi-Fi dropping connection and having to reboot the handset. Thanks

Anonymous by Not applicable
  • 5359 Views
  • 7 replies
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Resolved! Latest Bill

Confused about my latest bill. Total £24.60 itemised bill is broken down as follows:- Tariff charge £15.20, monthly extras -£1.67 = £13.53 + things I have bought £2.37 = £15.90 in my calculations. They say, £20.90 + VAT £3.70 = £24.60. Sorry but I do...

Anonymous by Not applicable
  • 4051 Views
  • 3 replies
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Huawei E5770 reset data counter

Hi, I have 20 E5770 MiFi devices which run O2 Pocket Hotspot Plus web based management tool. I can't find anywhere in this tool to reset the data counter or more importantly the data counter reset date. i.e. our data billing period is from the 12th o...

Anonymous by Not applicable
  • 7324 Views
  • 5 replies
  • 0 kudos