cancel
Showing results for 
Search instead for 
Did you mean: 

Using my HUAWEI WiFi hot spot abroad

Hughes1985
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi everyone,

I’ve been trying to use my WiFi dongle in the Netherlands but I can’t connect to the internet with it. The app says that it has hooked onto a local network and has 4G signal but I still can’t use it.

I checked the apn after reading other posts from the community and believe it is setup correctly. I’ve also tried calling customer services, but thanks to the pandemic the automated system just keeps hanging up on me.

Can anyone tell me if there is anything else I can try without the use of customer services?
Message 1 of 2
698 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151827 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Hughes1985 

O2 data sims won't work outside of the UK, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
696 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151827 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Hughes1985 

O2 data sims won't work outside of the UK, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
697 Views